{"id":559,"date":"2026-01-23T23:41:32","date_gmt":"2026-01-23T23:41:32","guid":{"rendered":"https:\/\/www.chfruittreenursery.com\/?page_id=559"},"modified":"2026-01-23T23:58:46","modified_gmt":"2026-01-23T23:58:46","slug":"policy","status":"publish","type":"page","link":"https:\/\/www.chfruittreenursery.com\/?page_id=559","title":{"rendered":"Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"559\" class=\"elementor elementor-559\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68629a4 e-flex e-con-boxed e-con e-parent\" data-id=\"68629a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba83456 elementor-widget elementor-widget-heading\" data-id=\"ba83456\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cdf1a1 e-flex e-con-boxed e-con e-parent\" data-id=\"7cdf1a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-deb1d95 elementor-widget elementor-widget-text-editor\" data-id=\"deb1d95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"144\" data-end=\"173\">Return Policy &amp; Conditions<\/h3><ul data-start=\"175\" data-end=\"606\"><li data-start=\"175\" data-end=\"232\"><p data-start=\"177\" data-end=\"232\">Buyers are responsible for all return shipping costs.<\/p><\/li><li data-start=\"233\" data-end=\"377\"><p data-start=\"235\" data-end=\"377\">Items must be returned in their original condition. Any loss in value due to improper handling or damage will be the buyer\u2019s responsibility.<\/p><\/li><li data-start=\"378\" data-end=\"472\"><p data-start=\"380\" data-end=\"472\">A <strong data-start=\"382\" data-end=\"404\">20% restocking fee<\/strong> applies to all approved returns and cancellations after 24 hours.<\/p><\/li><li data-start=\"473\" data-end=\"533\"><p data-start=\"475\" data-end=\"533\">Returns are <strong data-start=\"487\" data-end=\"516\">not accepted after 7 days<\/strong> from delivery.<\/p><\/li><li data-start=\"534\" data-end=\"606\"><p data-start=\"536\" data-end=\"606\">Order cancellations must be requested <strong data-start=\"574\" data-end=\"593\">within 24 hours<\/strong> of purchase.<\/p><\/li><\/ul><p data-start=\"608\" data-end=\"759\">To cancel an order within 24 hours, please email <strong data-start=\"657\" data-end=\"679\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"659\" data-end=\"677\">houngchc@yahoo.com<\/a><\/strong> with your <strong data-start=\"690\" data-end=\"706\">order number<\/strong> and the word <strong data-start=\"720\" data-end=\"738\">\u201cCANCELLATION\u201d<\/strong> in the subject line.<\/p><p data-start=\"608\" data-end=\"759\">\u00a0<\/p><h4 data-start=\"766\" data-end=\"798\">Damaged Items During Shipping<\/h4><p data-start=\"800\" data-end=\"921\">Plants may be pruned (branches or leaves trimmed) before shipping to reduce plant shock and ensure safety during transit.<\/p><p data-start=\"923\" data-end=\"1100\">If you receive a plant that is <strong data-start=\"954\" data-end=\"974\">severely damaged<\/strong>, please notify us <strong data-start=\"993\" data-end=\"1022\">within 3 days of delivery<\/strong> and include clear photos. Upon review, we will offer a replacement or refund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-613247a e-flex e-con-boxed e-con e-parent\" data-id=\"613247a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5697812 elementor-widget elementor-widget-text-editor\" data-id=\"5697812\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"1422\" data-end=\"1462\">Tropical Fruit Tree Care Instructions<\/h3><ol data-start=\"1464\" data-end=\"2103\"><li data-start=\"1464\" data-end=\"1603\"><p data-start=\"1467\" data-end=\"1603\"><strong data-start=\"1467\" data-end=\"1498\">Do not remove the newspaper<\/strong> around the root ball. This helps prevent loose soil and transplant shock and will naturally decompose.<\/p><\/li><li data-start=\"1604\" data-end=\"1666\"><p data-start=\"1607\" data-end=\"1666\"><strong data-start=\"1607\" data-end=\"1647\">Soak the plant in water for 1 minute<\/strong> before planting.<\/p><\/li><li data-start=\"1667\" data-end=\"1760\"><p data-start=\"1670\" data-end=\"1760\"><strong data-start=\"1670\" data-end=\"1708\">Cover the plant with a plastic bag<\/strong>, making two small holes on each side for airflow.<\/p><\/li><li data-start=\"1761\" data-end=\"1888\"><p data-start=\"1764\" data-end=\"1888\">For pot planting, use a <strong data-start=\"1788\" data-end=\"1827\">1-gallon pot with potting soil only<\/strong>. Transplant once roots are visible growing out of the pot.<\/p><\/li><li data-start=\"1889\" data-end=\"2040\"><p data-start=\"1892\" data-end=\"2040\">For ground planting, wait until roots are clearly growing out of the root ball. Place the plant outdoors in a <strong data-start=\"2002\" data-end=\"2023\">warm, shaded area<\/strong> (not indoors).<\/p><\/li><li data-start=\"2041\" data-end=\"2103\"><p data-start=\"2044\" data-end=\"2103\">Remove any new growth from the <strong data-start=\"2075\" data-end=\"2100\">rootstock immediately<\/strong>.<\/p><\/li><\/ol><h3 data-start=\"2110\" data-end=\"2124\">Winter Care<\/h3><p data-start=\"2110\" data-end=\"2124\">Winter protection is critical. A greenhouse or proper cold protection is highly recommended during colder months.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2468559 e-flex e-con-boxed e-con e-parent\" data-id=\"2468559\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f30d881 elementor-widget elementor-widget-text-editor\" data-id=\"f30d881\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"1107\" data-end=\"1126\">Important Notice<\/h3><p data-start=\"1128\" data-end=\"1287\">Please follow all planting and care instructions carefully.<br data-start=\"1187\" data-end=\"1190\" \/>We are <strong data-start=\"1197\" data-end=\"1286\">not responsible for plant loss due to improper care or failure to follow instructions<\/strong>.<\/p><p data-start=\"1289\" data-end=\"1415\">With over <strong data-start=\"1299\" data-end=\"1345\">30 years of nursery propagation experience<\/strong>, our methods are proven\u2014please do not attempt alternative techniques.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Policy Return Policy &amp; Conditions Buyers are responsible for all return shipping costs. Items must be returned in their original [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-559","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.chfruittreenursery.com\/index.php?rest_route=\/wp\/v2\/pages\/559","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chfruittreenursery.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.chfruittreenursery.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.chfruittreenursery.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chfruittreenursery.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=559"}],"version-history":[{"count":4,"href":"https:\/\/www.chfruittreenursery.com\/index.php?rest_route=\/wp\/v2\/pages\/559\/revisions"}],"predecessor-version":[{"id":565,"href":"https:\/\/www.chfruittreenursery.com\/index.php?rest_route=\/wp\/v2\/pages\/559\/revisions\/565"}],"wp:attachment":[{"href":"https:\/\/www.chfruittreenursery.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}